Emerald Literati Award 2020

NITIE Mumbai Congratulates Dr. Ranjan Chaudhuri on receiving the Emerald Literati Award 2020 for the highly commended paper-'Are CRM systems ready for AI integration? A conceptual framework of organizational readiness for effective AI-CRM integration’, published in Emerald Journal in 2019 - 2020.

We wish him good luck in future endeavours.